Frequently Asked Questions
How do I get more chips?
You can earn chips by winning games, completing daily tasks, or visiting the Store to exchange Credits for Chips at the current market rate.
Is the RNG fair?
Yes. We use industry-standard cryptographic random number generation to ensure every shuffle and deal is mathematically unbiased and non-deterministic.
Account security issues
Ensure you have 2FA enabled in your settings. If you suspect unauthorized access, please submit a high-priority ticket below immediately.
Table connectivity
If you lose connection during a hand, our system will automatically attempt to reconnect you. If it fails, your hand will be folded after the turn timer expires.
Submit Support Ticket
Describe your issue in detail and our support team will handle it within 24 hours.